The term workflow refers to the
systematically designed flow of work in business processes. This
technical term stands for the entirety of processing and
transporting documents, which are, after all, the subject of
business processes. Likewise, the term workflow takes into
account the automation of the control of data transport from person
to person, whereby documents are passed from processor to processor
and individual data is added to the documents. The automatic
linking of different applications, as well as the reuse and joint
use of data, are important synergy effects. Workflows help to avoid
idle times, duplicate work, media discontinuity and other sources
of loss. (Source: GPM)