Six Sigma was developed
by Motorola in the 1980s as atotal quality
management approach. It is comparable to Malcolm Baldrige
Quality Award of the U.S. or the European Quality Award . However,
Six Sigma places more
demands on a company and its
organization than the
aforementioned systems. The difference is that Malcolm Baldrige
Quality Award of the U.S. and European Quality Award provide
a framework, but do not
describe how to develop and implement aTotal Quality
Management system in detail. The goal of Six Sigma is a shift in thinking
throughout the organization. The core
of the Six Sigma approach is
the continuous improvement
of Total Quality
Management and the substantial improvement of business
results.It is a metric for quality management
that strives for perfection.The Six Sigma principle
strives for strategies based on quantitative measurement that seek
to optimize processes, limit variation or scatter, and eliminate
defects or quality problems of all kinds. It does this by combining
established quality assurance techniques with simple and higher
level methods of data analysis and systematic training of employees
at all levels of an organization. To
implement Six Sigma, astructure and a teamwith defined
roles and responsibilities is needed in the company. Source:
www.quality.de See also: Total Quality
ManagementQuality Management