The essential and most frequently used component of many groupware systems. Sending circulars by e-mail according to distribution lists; voice/video mail; Internet conferences; Internet protocols as a platform for group work: document can be stored directly in the intranet without html knowledge or webmaster, so that different project groups can work with it simultaneously. Source: Report Knowledge Management: How German companies make their knowledge profitable. Publisher: Prof. Dr. C.H. Antoni, Dr. Ing. T.Sommerlatte