This method, named after H. Ishikawa, enables a simple recognition
and analysis of causes and effects of a problem circle.
Central problems become apparent, as well as the interactions of
the cause complexes, furthermore the entire problem can be revised
in a structured way. The
persons involved are made to understand the problem together. Once
the problem has been identified, a graphic is drawn up
which uses arrows to assign the causes to their effects and thus to
the problem. Since there are often several different reasons for
a problem, the Ishikawa
root cause analysis
classifies them according to four influencing factors: Man,
Machine, Material and Method. The following phases regulate the
procedure in this technique: First, the problem is defined, then
the main causes are determined. Then brainstorming takes
place on the individual causes, the most probable of which are
selected. Finally, after a review, one tries to
find possible solutions. (Source: Gabler Management)