Hoshin is a Japanese
term of Chinese origin meaning compass needle (composed of the word
?ho? = direction and ?shin? = needle). In Japanese industry, the
term "Hoshin Kanri" is often
used. Kanri" means "management", "planning", and is therefore also
synonymous with Hoshin planning.
Hoshin Kanri
(Management by Policy, Policy Deployment) is
a company-wide planning and control system that involves all
managers and employees in a systematic and stringent cascading
(derivation and coordination) process, within the
framework of a simultaneous vertical and lateral (horizontal)
coordination and agreement, in which the overriding breakthrough
goals of the company are developed and defined from the vision, in order to
derive the most important strategies and goals for all employees
(incl. managers), so that the company can achieve its goals. In
Germany, this control system is still very little known, even by
name. In terms of content, only a few companies are familiar with
it, and usually only those that are primarily associated with HP or
with (former) managers of this company in business relationships or
as executives. (Source:
http://www.frankfurt-school.de/dms/Arbeitsberichte/Arbeits14.pdf)
Hoshin-Kanri contains
a hierarchy of goals.
The multi-year goal (ideal or vision) is the
North Star (True North), which is
used to guide annual goals, as well as specific improvement
activities. Because the North Star is aligned
with customer needs, the previously different and sometimes
contradictory management goals can be redefined, synchronized and
aligned. This resolves some of the previous conflicting goals.
(Source: http://www.wandelweb.de/wiki/index.php5?title=Hoshin_Kanri)