This
free course,, looks at raising levels of employee engagement,
which is the latest in a long line of
managerial strategies aimed at releasing employee ‘discretionary
effort’ and aligning employee interests more closely with
managerial goals, on the assumption that this will in turn boost
organisational performance. Employees who are more engaged with
their work are thus viewed to be more likely to behave in
positive and cooperative ways, to the benefit of both the firm
and themselves.
Course learning outcomes
After studying this course, you should be able to:
- describe and critique the concept of employee engagement
- identify problems associated with both over-engagement and disengagement
- examine the extent to which emotional and aesthetic labour are positioned in some contemporary organisations
- critically evaluate the measurement of employee engagement
- identify the issues associated with employee engagement in times of organisational change, including the role of effective communications during organisational change.
