This free
course, Working
in Groups and teams, explores team working from
start to finish. It looks at how successful teams are created,
roles within a team, the life cycle of
a team, how to manage
conflict within teams, and evaluating team performance.
Course learning outcomes
After studying this course, you should be able to:
- recognize the difference between groups and teams and understand when each is more appropriate
- understand issues in team constitution (team roles)
- identify the different stages of team development and how a manager can support the team at each stage
- understand and identify team processes (inputs, throughputs, and outputs) and the manager’s role
- understand and manage conflict.
