Business process
management refers to the active operation of a business process model, i.e.
the holistic management of all processes running in the company,
including consideration of the external interfaces (e.g. to
suppliers, outsourcers, customers). This
includes all process-related,
organizational and controlling aspects in
relation to the business processes. If one follows this definition,
it becomes clear very quickly that BPM is more than just
the description of business processes in any way. (Source:
dms-akademie.com)